Support
Managed IT Support
Reliable IT support with SLA-backed service tiers for your business needs.
Managed IT Support
Focus on your business while we handle your technology. Our managed IT services provide reliable, proactive support to keep your systems running smoothly.
Our Managed Services
Web Hosting
Reliable, secure hosting for your websites and applications:
- 99.9% uptime guarantee
- SSL certificates included
- Daily backups
- CDN integration
- Performance optimization
Domain Management
Complete domain lifecycle management:
- Domain registration and renewal
- DNS configuration
- Email setup (MX records)
- Domain transfers
- WHOIS privacy
Website Maintenance
Keep your website secure and up-to-date:
- Security updates and patches
- Plugin/dependency updates
- Performance monitoring
- Content updates
- Bug fixes
24/7 Monitoring
Proactive monitoring to catch issues before they impact your business:
- Uptime monitoring
- Performance alerts
- Security scanning
- SSL certificate monitoring
- Backup verification
Help Desk Support
Responsive support when you need it:
- Email and ticket support
- Phone support (Growth & Enterprise)
- Remote troubleshooting
- On-site support (Enterprise)
Service Level Agreements
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Response Time | 24 hours | 4 hours | 1 hour |
| Uptime SLA | 99.5% | 99.9% | 99.99% |
| Support Hours | Business | Extended | 24/7 |
| Included Hours | 5/month | 20/month | Unlimited |
Monthly Pricing
- Starter ($500 - $1,500/month): Small businesses, basic support needs
- Growth ($1,500 - $5,000/month): Growing businesses, priority support
- Enterprise ($5,000+/month): Large organizations, dedicated support team
All plans include:
- Proactive monitoring
- Security updates
- Regular backups
- Monthly reports
Ready to Get Started?
Let's discuss your project and create a custom solution.